Política de envío
Best way to contact us: Through our websites CHAT. (located on bottom right.) Please give us your name, order number and the reason why you are contacting us.
Shipping Information:
Your order will shipped out within 24 hours of being placed. Keep an eye on your email as updates will be sent there. Make sure to enter the correct email address.
Be sure to provide the correct shipping information at check out. If a package comes back due to wrong mailing address, you have to contact us, but you must pay a new shipping fee.
Once we drop off the package to USPS, it is out of our hands. We are not responsible for any lost or damaged items. Furthermore, we are not responsible for any delays by USPS. Please contact USPS if needed.
Pick up Option: Location in Stockton*
By selecting "customer pick up", this means we will email/ text you as soon as your order is ready. Your package will be available for you at our doorstep in a locker, you will receive a code via email/ text. You can come pick up at anyday/anytime, (Monday-Sunday 24hr access). Make sure to first wait for that text/ email stating your order is ready for pick up.
If your order is AN EMERGENCY PICK UP meaning you NEED your order RIGHT AWAY, please send us a message CHAT (located on the bottom right & let us know).
Monday-Friday:8am-10pm (orders will be ready within one hour)
Saturday & Sunday (orders will be ready within 1 hour - 6 hours)
Once you receive the message that your order is ready, you can come pick up 24/7.